Mc12 Platform Terms & Conditions of Use

Acceptance of Terms of Use

By accessing, registering for, or using any part of the mc12 platform — whether via the website, mobile app, or any other available channel — you are deemed to have read, understood, and agreed to be bound by all terms and conditions set out in this document.

These terms form a legally binding agreement between you (the user) and mc12 as the platform operator. If you do not agree with any part of these terms, you must discontinue use of the platform immediately. Continued use constitutes your full acceptance of all conditions set out herein.

Mc12 reserves the right to update or amend these terms at any time. Changes take effect upon being posted to the platform, and users are responsible for reviewing the latest terms periodically.

Account Creation & Security Responsibilities

To access the full range of mc12 services, you will need to register an account by providing truthful, accurate, and current information. Each user is permitted to hold one account only. Registering multiple accounts under the same individual is strictly prohibited and may result in the closure of all associated accounts without prior warning.

You are solely responsible for:

• Keeping your password and account login details confidential.
• Ensuring no unauthorised party can access your account.
• Notify mc12 immediately if you suspect any unauthorised access to your account.
• Keeping your personal information up to date and accurate at all times.

Mc12 is not liable for any losses arising from a user's failure to maintain the security of their own account.

User Responsibilities & Platform Rules

Mc12 users agree to use this platform solely for lawful purposes and in compliance with all applicable laws and regulations in Malaysia. The following actions are strictly prohibited and may result in permanent suspension or closure of account:

• Using automated software, bots, or scripts to interact with the platform.
• Attempting to hack, attack, or disrupt mc12's technical infrastructure.
• Sharing your account or transferring access rights to a third party.
• Submitting false or misleading information during registration or identity verification.
• Engaging in any form of fraud, money laundering, or other unlawful activity through the platform.
• Using the platform for purposes other than permitted personal entertainment.

Mc12 reserves the right to investigate any account suspected of violating these rules and to take appropriate action, including reporting to the relevant authorities.

Account Policy — Suspension & Closure

Mc12 reserves the right to suspend or close any user account for the following reasons without prior notice:

• Breach of any term set out in this document.
• Unsatisfactory identity verification or the submission of false information.
• Suspicious activity indicating fraud, promotion abuse, or money laundering.
• Requests from regulatory authorities or law enforcement agencies.

Users whose accounts have been temporarily suspended may contact the mc12 support team for clarification and to resolve any related issues. In the event of a permanent closure, any valid remaining balance (after applicable deductions) will be returned to the user via the original payment method, subject to completion of identity verification.

Users may also request voluntary closure of their own account at any time by contacting mc12 customer support.

Intellectual Property & Platform Content

All content on the mc12 platform — including but not limited to logos, designs, text, graphics, software, and user interfaces — is the exclusive property of mc12 or its respective licensors. No content from this platform may be copied, redistributed, modified, or used for commercial purposes without prior written consent from mc12.

Users are granted a limited, non-exclusive, and non-transferable licence to access and use the platform solely for personal entertainment purposes. Any use beyond this scope constitutes an infringement of intellectual property rights and may result in legal action.